Back in November, I had the pleasure of having lunch with Felipe Machado, multimedia editor for one of the largest newspapers in Brazil, and a former business partner in a short-lived Internet venture in the mid-nineties. The get-together was brokered by Daniel Dystyler, the consummate connector in the Gladwell-esque sense of the word.
Felipe Machado and Daniel Dystyler
Felipe is an accomplished journalist, book author and musician, and I deeply respect his ability to connect the dots between the old and new media. I actually often disagree with him: I tend to analyze the world through a logical framework, and Felipe relies on intuition and passion. That’s exactly why I savour every opportunity to talk to him. If you understand Portuguese, you may want to check his participation in “Manhattan Connection” (Rede Globo, 4th largest TV network in the world), talking about the future of media:
During our lunch conversation, Felipe mentioned Andrew Keen’s “The Cult of the Amateur”, as a book that broke away from the sameness of social media authors. Coincidentally, I had read an article about that book the day before, so I bit the bait and borrowed the book from the local library the first week I came back from Brazil.
This may come as a surprise to anybody who knows me, but if you work in anything related to new media, social media, Web 2.0 and emerging Internet technologies, I highly recommend you read Keen’s book. Make no mistake: the book deserves all criticism it got – you can start with Lawrence Lessig’s blog post for a particularly heated discussion on the limitations of Keen’s arguments. “The Cult of the Amateur” is ironically a concrete proof that having editors and a publisher behind a book does not necessarily make it any better than, say, a blog post.
The reason I recommend a not-so-good book is this: Andrew Keen represents a large contingent of people in your circle of friends, co-workers, clients and audience – people who hear your social media message and deeply disagree with you. They may well be the vast majority that does not blog, does not use Twitter and couldn’t care less about what you had for dinner last night. They often don’t say it out loud, to not be perceived as luddites, but are not convinced that social media is making things any better, or Web 2.0 is something inevitable.
Those are the folks you should pay attention to. No matter how much you admire the work by Chris Anderson, Clay Shirky, Jeff Howe and others social media luminaries, you are probably just hearing the echo of your own voice there. You need to understand the concerns, the points of view and the anxiety of the Andrew Keens of the world toward the so-called social media revolution. Failing to do that will prevent you from crossing the chasm between early adopters and everybody else.
Reaching out to the members of our social network who are not in Facebook, LinkedIn and Twitter can go a long way for us all to realize that the real world is MUCH BIGGER than Web 2.0 and Social Media (as I learned from Jean-François Barsoum long time ago).